Fluidform Training’s website (hereinafter referred to as the “Website”) is designed to provide you with high quality video of training courses, strength and stretch routines, fundamental moves, information about fitness and bringing together a community of people that are interested in Pilates. This Website is not directed to persons under eighteen (18) years of age. The Website is owned by Fluidform Training.

Payment policy

Full payment (including all payments in a payment plan) must be made prior to receiving training certificate.

Withdrawal

Should you wish to withdraw from a training program after your manual has been sent and/or you have commenced the course work, you must provide written notice to Fluidform Training. Please note the below refund policy.

Refund policy

Fluidform Training does not offer ‘change of mind’ refunds. If you need to withdraw due to personal circumstances that prevent you from completing the course in the specified time frame you may defer your course for up to 12 months.

Failed payments

If a payment plan monthly payment fails, you will have 14 days to resolve this outstanding payment. If payments are not brought up to date within 14 days, you will be un enrolled from the course and no refunds will be given. We will attempt to contact you during this time, and you do not reply, this will be treated as withdrawal from the course. Certificates will not be issued until all payments are made.

Safety Disclaimer

Physical exercise, in all of its forms and with or without the use of equipment such as blocks, straps or any other equipment that may be suggested by a Fluidform Training, is a strenuous physical activity. Accordingly, you are urged and advised to seek the advice of a physician before beginning any physical exercise regimen, routine, program or using any suggested equipment, shown in any of the video clips on the Website. Fluidform Training is not a medical organisation and its instructors or staff cannot give you medical advice or diagnosis. All suggestions and comments relating to the use of equipment, poses, moves and instruction are not required to be performed by you and are carried out at your election while viewing Fluidform Training videos. Nothing contained in this Website should be construed as any form of such medical advice or diagnosis.

By using the Website you represent that you understand that physical exercise involves strenuous physical movement, and that such activity carries the risk of injury whether physical or mental. You understand that it is your responsibility to judge your physical and mental capabilities for such activities. It is your responsibility to ensure that by participating in classes and activities from Fluidform Training, you will not exceed your limits while performing such activity, and you will select the appropriate level of classes for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have. You understand that, from time to time instructors may suggest physical adjustments or the use of equipment and it is your sole responsibility to determine if any such suggested adjustment or equipment is appropriate for your level of ability and physical and mental condition. You expressly waive and release any claim that you may have at any time for injury of any kind against Fluidform Training, or any person or entity involved with Fluidform Training, including without limitation its directors, principals, instructors, independent contractors, employees, agents, contractors, affiliates and representatives.

When participating in Fluidform Training ensure you always:


Limitation on Liability

In no event shall Fluidform Training, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Website, (III) any unauthorised access to or use of Fluidform Training secure servers and/or any and all personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from the Website, (V) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the Website by any third party, and/or (VI) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Fluidform Training is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that Fluidform Training shall not be liable for content posted by users or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. Any reference to a person, entity, product, or service on this Website does not constitute an endorsement or recommendation by Fluidform Training or any of its employees. Fluidform Training is not responsible for any third party content on the Website or third party web page accessed from this Website, nor does Fluidform Training warrant the accuracy of any information contained in a third party website or its fitness for any particular purpose. No communication of any kind between you and Fluidform Training or a representative of Fluidform Training s shall constitute a waiver of any limitations of liability hereunder or create any additional warranty not expressly stated in the terms of use. Fluidform Training reserves the right to remove any material posted on the Website that it determines in its sole discretion is violative of any law or right of any person, infringes the rights of any person, or is otherwise inappropriate for posting on the website.